Full Programme

Thursday, 3 june 2021


OPENING | Remarks from Master of Ceremonies


OPENING KEYNOTE | IT Sourcing On Steroids – Deliver Value With Strategic ICT Sourcing

In the face of unprecedented market volatility and supply chain disruption, many CFOs are pushing IT category buyers to cut costs and manage risk. In this long game, empowering sourcing teams with the right tools and best practices to maximise their horsepower and deliver the most value is key to real savings.

How do you step on the gas and focus on IT sourcing models that capture easy to prove, rapid ROI and deliver value?

Pooven Naidoo, Information Technology Strategy, Operational Efficiency, People Purpose Centered Leadership


PRESENTATION | Priority Objectives for IT Sourcing Strategy

To support the fast-paced IT migration from operations to driving business growth, new sourcing strategies are urgently needed. But what should the top priorities and objectives be for a world class IT sourcing strategy? Does the category demand risk reduction over cost containment, working capital preservation or BEE, or both? Should the organisation obtain these services from outside or supply internally? Match the strategic objectives of the company with the strategic positioning of sourcing categories.

Bill Huber, Partner – Digital Platforms & Sourcing, Information Services Group, USA


PRESENTATION | Question Time – How Should Different Technologies be Sourced?

Should data network, voice and mobile services be bundled into a single deal or treated separately? What operating model should you put in place for different technologies? What determines if you should manage IT systems in-house and when does outsourcing make sense? Should a single supplier or a multi-supplier IT sourcing strategy be pursued? How should different countries and regions be treated? Should services be considered globally, regionally or locally?

Rashmika Singh, Executive Head – Supply Chain Management: IT & Enterprise, Vodacom


KEYNOTE PRESENTATION | Developing an Effective IT Contract Governance Framework for Your Outsourced Deal

Governance is one of the main reasons why IT managed service or outsource contracts succeed or fail. A good IT contract governance will deliver a strong customer-supplier relationship. Poor IT contract governance, on the other hand, results in poor service delivery an unprofitable contract to the supplier.

How do you highlight the ‘who’ and ‘how’ elements of the operating model in your IT Contract Governance Framework? How do you use the framework to define the principles, rules and processes that enable effective decision-making?

Here is a step-by-step guide to developing an effective IT contact governance framework that is multi-tiered, across executive, commercial and operational. This will not only ensure effective decision-making but also provides a clear escalation path for dispute resolution.


DEMO – Building a Business Case for your IT Sourcing Strategy – Benefits of a Data-Driven Approach 




CASE STUDY | Mobile Sourcing Tactics In A Rapidly Changing Environment

In the ever-changing telecommunication landscape and the accelerated growth of the work from home economy, it’s critical that you’re a step ahead of your suppliers in order to optimise costs and manage efficiencies in your sourcing processes. This engaging case study will give you some must-have pointers to take into your next negotiation.

  • Understand the key trends of mobile sourcing, changes and market activity impacting the category.
  • What data or preparation is required to set your negotiations up for success? How do you revisit already concluded contracts to save money on your mobile category and how do you make the most out of your next negotiation?

Jamie Martino, SVP, Strategic Sourcing & Operations, IT Diversity, LLC, USA


KEYNOTE | Monitoring IT Service Providers 

  • How to ensure that procurement of IT solution providers are meeting your organisation’s needs in a fast-changing global economy 
  • How to use Procurement and IT sourcing best practice to navigate the new needs of your organisation during and post COVID-19 
  • Get the basics right, with practical tips and tactics for increasing supplier performance.

Thabisa Matanzima, Strategic ICT Leader, Road Accident Fund


PANEL DISCUSSION | Collaborative Vendor Management in Technology Sourcing

IT sourcing teams are expected to balance between technology running costs and risks while simultaneously building strategic technology partnerships. They are required to create a wide range of win-win external partnerships to access state-of-the-art software and solutions – such as cloud, machine learning and advanced analytics. This requires a fundamental shift in the sourcing strategy, execution approach, and capabilities. 

  • How do you work with suppliers to ensure agile and seamless execution of large IT solutions?
  • How do you address concerns about contractual disagreements with IT service providers?
  • What are the most effective ways to collaborate with IT vendors to reduce risk, achieve desired outcomes and get more from your vendor relationships?


Anne-Emmanuelle Grené, Head, Oxalys South Africa                                                                                                                                                                                   Roland Naidoo                                                                                                                                                                                                                                                                                Ben Van Zyl                                                                                                                                                                                                                                                                                              Nobuhle Sibiya


PRESENTATION | IT Sourcing and Procurement – A Strategic Business Enabler

IT Sourcing is becoming an increasingly important tool that CIOs can use to achieve more with less, leverage external expertise and enable fast-paced business strategy change. But how do you define your optimal IT sourcing model and make the right sourcing decisions while minimising risk and timescales and maximise commercial and operational benefits?

Amit Saxena (PMP, Prince2 and ITIL), General Manager & Head-IT Southern & Eastern Africa




PRESENTATION | Let’s Make a Deal: Ten Tips For A Meticulously Negotiated Enterprise Software Agreement

Unfortunately, the sales forces of the big IT companies are armed to the hilt with techniques to get the best deal for them, and not necessarily the best deal for you. And even worse, most of the sourcing teams have never been effectively trained in the art of negotiation, so it can be difficult to spot a snake in the grass. Before you begin negotiating a technology deal, know what you’re getting into. The big enterprise IT vendors want you to buy more and pay more.

Here are some tactics for you to protect your organisation and get the best deal as you plan and engage in negotiations with them.

Robert Tevelson, Managing Director and Senior Partner, Boston Consulting Group (Co-Author: How to Negotiate with Powerful Suppliers)


INTERACTIVE PANEL DISCUSSION | Reimagining IT Sourcing for the Digital Age

In the 2020s, an enterprise’s speed and agility in acquiring digital capabilities will be the key determinants for its success. But IT sourcing leaders are still using cost savings and cost avoidance, along with compliance and risk allocation, as their primary goals. Though critical, these operational measures fail to address how effective IT sourcing contributes to organisational transformation.

What is the true value that an effective IT sourcing process can bring and what are the elements that will contribute to a company’s success in 2021 and beyond COVID-19 in this digital and work from home age?


Boiketlo (Lintsa) Lintsa- Xotongo, Strategic Sourcing Specialist, PRASA CRES