Full Programme

Day 2 - Wednesday, 16 SEPTEMBER 2020

08h00

REGISTRATION
Breakfast and Networking

08h30

OPENING | Remarks from Master of Ceremonies

08h45

WELCOME

09h00

OPENING KEYNOTE | Developing Excellent Efficiencies in IT Sourcing 

How to ensure procurement of solution providers is meeting your organisations needs in a fast-changing global economy.

Jon Butler, Principal, StrategyShore, USA, Author – Nobody gets fired for outsourcing to India, but they should!

09h20

PRESENTATION | Steps to a Winning Strategic IT Sourcing Strategy 

How do you eliminate risk through your sourcing strategy and make sure you don’t make the wrong decisions that lead to contract burdens, service delivery issues and cost escalation

Ronald Flockhart (MBA) (MCIPS), Group Sourcing Head, FirstRand group

09h40

PRESENTATION | How to Source and Procure IT Vendor Management Solutions 

Traditional “minding and monitoring” vendor management solutions are a huge waste of time and money.
How do you balance evolving business needs that are forcing procurement leaders to reinvent their traditional vendor management practices, to avoid leaking value and money?

Stacy McTavish, Head of Supply Chain, Dimension Data MEA

10h00

PANEL DISCUSSION | Sourcing Technology and Organizational Alignment – Software and Hardware

Organisations will spend close to $4 trillion on technology in 2020.
 What does a worldclass software and hardware procurement strategy look like?
Get a model of a software and hardware procurement process from a leading organisation.

Moderator:
Mediacy Mudekwa, Head of Content, Smart Procurement World

Panelists:
Kelechi Nduka-Dike MCIPS, Group Manager: Sourcing Process and Governance, MTN Group, UAE                                                                                          Blake D’Oliveira, Head: Supply Chain, Cape Town International Convention Centre                                                                                                                      Manav Sachdeva, Associate Partner, Letsema Consulting

10h30

BREAK

10h50

PRESENTATION | IT Sourcing and Procurement Talent – A Strategic Business Enabler

What are the emerging skills set for CIOs and IT sourcing managers that are essential to drive business forward and future success?

Greig Bannatyne, Country Co-Leader: Agile DevOps, Netherlands

11h20

PRESENTATION | Understanding and Managing IT Vendor Relationships: Does it Matter?

Vendor relationship management is more about adding that human touch to the process of vendor management by understanding, developing and working in collaboration with suppliers; rather than just monitoring them on an ongoing basis.

Why is this particularly important for IT suppliers? Does IT supplier relationship management hold relevance in current times with the COVID-19 pandemic and can it significantly influence businesses?

Co-Presentation:                                                                                                                                                                                                                                                                           Tiran Gunarathna, Senior IT Category Lead, SInfosys Business Process Management                                                                                                                            SriKrishna Koneru, AVP – Strategic Business Practice Head, Sourcing and Procurement, Infosys Business Process Management

11h40

KEYNOTE | The Outsourcing Paradox: Inherent Flaws with the Conventional Outsourcing Approach and How to Fix it

Kate Vitasek shares provocative insights from her award winning research and latest Harvard Business Review Article on why conventional approaches to outsourcing fall short. Hint: Outsourcing is not bad, but how we outsource is. This provocative keynote address unpacks the inherent flaw with outsourcing and offers a simply five simple “rules” for how to improve your outsourcing efforts.

Kate Vitasek, Faculty, Researcher: Vested Outsourcing Business Model, Graduate & Executive Education, University of Tennessee

12h00

PRESENTATION | Collaborative Vendor Management: Reduce your risk and increase efficiency

Addressing concerns about contractual disagreements with IT service providers.                                                                                                                                Get the basics right, with practical tips and tactics for increasing supplier performance.                                                                                                                      Get effective ways to collaborate with IT vendors to reduce risk, achieve desired outcomes and get more from your vendor relationships.

Simon Annan, Head, Strategic Sourcing and Project Management (SSPM), Heritage Bank Ghana

12h20

TECHNOLOGY AND SERVICE PROVIDERS’ PANEL | Sourcing the Right Technology for Managing Suppliers

Important steps to help you and your organisation source and select the right technology to enable more effective governance of managed services relationships and suppliers

13h00

LUNCH BREAK

13h30

PRESENTATION | IT Negotiations – Top Industry Best IT Negotiation Practices and Tactics                   

Get the Dos and Donts of negotiations in IT sourcing.

Andrew Downard, Certified Deal Architect, Supply Chain Risk Management, University of Tennessee, Vested, Asia Pacific

13h50

PRESENTATION | Navigating Software License Negotiations – Pitfalls and Best deals

A deep dive into software packaging, licensing, pricing and contracting business practices to effectively leverage an IT solution and maximise value from your investments.

How to reach a win/win deal with IT giants

Mercy W. Wairua, Infrastructure, Project Finance & Information Technology Lawyer, Mota-Engil Africa

14h10

PRESENTATION | The Relationship Advantage: Information Technologies, Sourcing and Management

This session provides insight into some top IT sourcing deals both in the public and private sectors. It highlights relationship practices and recurring post-contract management issues that demand careful attention and management.

Evanson Njomo, Procurement Director, UN Women

15h00

PRESENTATION | Market Analysis of Cyber Security Suppliers

What’s trending in cybersecurity threats that can potentially affect procurement?
How to perform an overall cybersecurity risk assessment
5 actions you must take now to mitigate third-party cybersecurity risk

Venisha Nayagar, CISO, Data Protection Advisor, Women in Cyber Advocate, Managing Director, CRYPT IT Information Risk Management