Wednesday, 16 SEPTEMBER 2020
08h00
NETWORKING– Grab your coffee, come and network
08h45
09h00
OPENING KEYNOTE | The Outsourcing Paradox: Inherent Flaws with the Conventional Outsourcing Approach and How to Fix it
Kate Vitasek shares provocative insights from her award winning research and latest Harvard Business Review Article on why conventional approaches to outsourcing fall short. Hint: Outsourcing is not bad, but how we outsource is. This provocative keynote address unpacks the inherent flaw with outsourcing and offers a simply five simple “rules” for how to improve your outsourcing efforts.
Kate Vitasek, Faculty, Researcher: Vested Outsourcing Business Model, Graduate & Executive Education, University of Tennessee
09h20
PRESENTATION | Steps to a Winning Strategic IT Sourcing Strategy and Category Plan
How do you eliminate risk through your sourcing strategy and make sure you don’t make the wrong decisions that lead to contract burdens, service delivery issues and cost escalation
Ronald Flockhart (MBA) (MCIPS), Group Sourcing Head, FirstRand group
09h40
PRESENTATION | Understanding and Managing IT Vendor Relationships: Does it Matter? How to Source and Procure IT Vendor Management Solutions that enhance these relationships
Vendor relationship management is more about adding that human touch to the process of vendor management by understanding, developing and working in collaboration with suppliers; rather than just the traditional “minding and monitoring” them on an ongoing basis.
Why is this particularly important for IT suppliers? Does IT supplier relationship management hold relevance in current times with the COVID-19 pandemic and can it significantly influence businesses? How can a robust vendor management system compliment the human interaction?
Stacy McTavish, Head of Supply Chain, Dimension Data MEA
10h00
PANEL DISCUSSION | Sourcing Technology and Organizational Alignment – Software and Hardware
Organisations will spend close to $4 trillion on technology in 2020.
What does a worldclass software and hardware procurement strategy look like? How to dramatically reduce your Software, Hardware, Networking and Telecommunications costs through a sourcing plan that talk to your organisation strategy How to better align procurement, organisational goals with IT to enable a 360 degree digital transformation. Get a model of a software and hardware procurement process from a leading organisation.
Moderator:
Mediacy Mudekwa, Head of Content, Smart Procurement World
Panelists:
Kelechi Nduka-Dike MCIPS, Group Manager: Sourcing Process and Governance, MTN Group, UAE Blake D’Oliveira, Head: Supply Chain, Cape Town International Convention Centre Manav Sachdeva, Associate Partner, Letsema Consulting Gino Frank, Service Delivery Operations Manager, Accenture Evanson Njomo, Procurement Manager, UN Women
10h30
BREAK
10h50
What are the emerging skills set for CIOs and IT sourcing managers that are essential to drive business forward and future success?
Greig Bannatyne, Country Co-Leader: Agile DevOps, Netherlands
11h20
KEYNOTE | Developing Excellent Efficiencies in IT Sourcing
How to ensure that procurement of IT solution providers is meeting your organisation’s needs in a fast-changing global economy How to use Procurement and IT sourcing best practice to navigate the new needs of your organisation during and post COVID-19
Jon Butler, Principal, StrategyShore, USA, Author – Nobody gets fired for outsourcing to India, but they should!
11h40
PRESENTATION | Collaborative Vendor Management: Reduce your risk and increase efficiency
Addressing concerns about contractual disagreements with IT service providers. Get the basics right, with practical tips and tactics for increasing supplier performance. Get effective ways to collaborate with IT vendors to reduce risk, achieve desired outcomes and get more from your vendor relationships.
Simon Annan, Procurement Consultant, Public Financial Management Reform Project (World Bank Funded Project), Ministry of Finance, Ghana, Former Head, Strategic Sourcing and Project Management (SSPM), Heritage Bank Ghana
12h10
PRESENTATION | The Relationship Advantage: Information Technologies, Sourcing and Management
How do you close the gap between IT and procurement? This session provides insight into some top IT sourcing deals that were made possible by bring together top procurement and IT skills both in the public and private sectors. It highlights relationship practices and recurring post-contract management complex issues that demand careful attention and management.
Rafique Jassiem, Executive: Group Procurement, Oceana Group
12h40
COMFORT BREAK
13h00
PRESENTATION | IT Negotiations – Renegotiating IT Contracts and T Negotiation Practices and Tactics
Learn practical ways to renegotiate existing large IT contracts and achieve immediate cost savings Get the Dos and Donts of negotiating complex IT deals Use key negotiating tips and tactics with your IT suppliers to achieve cost savings during and post COVID-19
Andrew Downard, Certified Deal Architect, Supply Chain Risk Management, University of Tennessee, Vested, Asia Pacific
13h20
PRESENTATION | Managing Change with Cloud Driven Innovations
Celicia Jansen van Rensburg, SCM Solution Engineer, South-Africa & SADC, Oracle
13h30
PRESENTATION | Navigating Software License Negotiations – Pitfalls and Best deals
A deep dive into software packaging, licensing, pricing and contracting business practices to effectively leverage an IT solution and maximise value from your investments.
How to reach a win/win deal with IT giants
Mercy W. Wairua, Infrastructure, Project Finance & Information Technology Lawyer, Mota-Engil Africa
13h50
TECHNOLOGY AND SERVICE PROVIDERS’ PANEL | Sourcing the Right Technology for Managing Suppliers
Important steps to help you and your organisation source and select the right technology to enable more effective governance of managed services relationships and suppliers
14h10
PRESENTATION | Market Analysis of Cyber Security Suppliers
What’s trending in cybersecurity threats that can potentially affect procurement?
How to perform an overall cybersecurity risk assessment
5 actions you must take now to mitigate third-party cybersecurity risk
Venisha Nayagar, CISO, Data Protection Advisor, Women in Cyber Advocate, Managing Director, CRYPT IT Information Risk Management